Privacy Policy

Last Updated: February 28, 2026
Company Name: Lanzhou Yazheng Commerce & Trade Co., Ltd.
Address: Room 2702 (C0269), 27th Floor, Real Estate Building, No. 1 Tongwei Road, Zhangye Road Street, Chengguan District, Lanzhou City, Gansu Province
Legal Representative: Liu Yazhen
Unified Social Credit Code: 91620102MAK4YQQY7U

User Privacy Policy

Welcome to purchase products from our company (operating an electronics business in the United States). We highly value your personal privacy and information security and strictly adhere to relevant U.S. privacy laws. This policy clearly defines the rules for processing personal information. If you have any questions, please feel free to contact our customer service at +86 19202338340. Our working hours are Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00).

1. Scope of Application

This policy applies to all personal information we collect, use, and store when you browse our website, place an order, use customer service, or other related services. It does not apply to the privacy policies of third-party platforms (such as payment and logistics services).

2. Personal Information Collected and Purpose

We only collect the personal information necessary for providing our services, as detailed below:

• Order and Delivery Information: Name, phone number, shipping address, email address, used for order processing, logistics delivery, order status notifications, and 12-hour order editing/changes.

• Payment-Related Information: Only partial payment account information (e.g., last 4 digits of the bank card) is indirectly obtained, used to confirm payment and process refunds. We do not store sensitive payment information in full.

• Customer Service and After-Sales Information: Order number, product model, consultation records, and contact information, used to respond to inquiries and provide one-year free warranty services.

• Non-Personal Identifiable Information: Browsing preferences, device types, etc., used to optimize products and services without identifying individual users.

3. Personal Information Usage Rules

Personal information is used solely for the following purposes and will not exceed the scope of the initial collection:

• To complete order transactions (order confirmation, payment, shipping, logistics tracking; in-stock orders will ship within 1-2 business days, and the actual delivery time is 5-7 business days).

• To provide after-sales support and respond to customer service inquiries.

• For compliance and security protection to prevent transaction risks.

• Non-personal identifiable information is used to improve the service experience.

4. Information Storage and Protection

Personal information is stored and transmitted using encryption technology, with access strictly limited to authorized personnel. Information is stored only for the minimum period necessary for providing services, and will be deleted or anonymized as required by law after service completion. We do not collect biometric data, and we strictly prohibit the leakage or misuse of information.

5. Information Disclosure and Sharing

We will not disclose or sell personal information randomly and will only share information in the following cases:

• Sharing necessary information with logistics and payment institutions for the sole purpose of completing delivery and payment.

• Disclosure to judicial or administrative authorities as required by law.

• Non-personal information may be shared with third parties for service optimization purposes.

6. Your Rights Regarding Personal Information

You have the legal right to access, correct, delete your personal information, and withdraw consent. You may apply for these rights by contacting customer service at +86 19202338340, and we will respond within 1-2 business days.

7. Children's Privacy Protection

We comply with the Children's Online Privacy Protection Act and do not knowingly collect information from children under the age of 13. If a guardian discovers that a child has mistakenly provided information, they may contact us to request deletion.

8. Policy Updates and Notifications

This policy may be revised, and updates will be published prominently on our official website. We will notify you of significant changes regarding your core rights through the contact information you have provided. Continued use of our services will be deemed as your agreement to the updated policy.

9. Contact Us

Customer Service Phone: +86 19202338340
Working hours: Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)
We are responsible for answering privacy-related inquiries and processing requests related to your rights.